Common Questions -

John Mark Hollingsworth

Watermarks do not appear on printed products, but are only there to prevent online theft of images.

Proof Delay
Each order is held for review by the photographer. Most orders are released within 24 hours.

Great Print Guarantee
Not happy with your order? Click here for information on how to request a reprint or refund.

Image Sizes and Cropping
Not all print sizes or products are shaped the same as original photos. In that case, the phrase "Needs cropping in checkout" will appear in the list when you click Buy Photo. If you do not choose to crop the image, the photographer will attempt to do so before clearing your order. It is possible that the photographer may contact you if the print or product you have chosen will not produce a quality product.

Print vs. Merchandise: Image Quality
Image prints are sent to a high quality professional lab. However, the quality of an image on other merchandise may vary according to the material from which the product is made. You can view more information about an item by clicking Buy Photo, highlighting the item in the list on the right, and then clicking More Info when the description of the item appears on the left. Questions? Click Contact and send the photographer your question.

Print vs. Merchandise: Shipping
Image prints are produced in one lab and merchandise is printed in another. So, if you order a mix of items, then you will receive separate packages containing your order.

Questions and Comments?
You may click Contact the header of any page to send questions or comments to the photographer.
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